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Lifestyle Property Group - Customer Experiences
At Lifestyle Property Group, our agents, as well as our entire team, has developed a Customer Service Mindset. We have done this to ensure that our clients get put first and we go a step further to think above and beyond what can be done to improve our customer's experiences. This kind of mindset is found in all of our successful Agents which results in achieving outstanding customer satisfaction and customer success in the short term as well as building customer loyalty in the long term. We are focused on providing top-notch services to all our clients by listening, respecting, and responding towards our clients at all times.
Some Outstanding Testimonials from our Clients:
Address - 878 Vleiloerie Street, Pretoria (Our Agents - Theo Boshoff and Amanda Pretorius)Seller - Mr. Edward Vorster
Edward did not want to sell his property but on the 31st of March he woke up with a feeling to sell. Amanda & Theo was chatting to his daughter by this time, and he asked his daughter for Amandas number, he phoned and physical valuation was done, this was on a Friday. Amanda and Theo discussed the CMA report which was sent to the daughter, and he gave them the mandate. He also did not consider working with any other agency as Amanda and Theo were quick to bring in buyers. The next Monday, the property was sold. Mr Vorster is very impressed by this, and he could not believe his luck as he also made R25 000.00 extra in selling his property. Amanda and Theo exceeded his expectation of Great Service! He was also surprised by how well they knew the area, and he will definitely be talking to his friends and family in order to get Theo and Amanda more business.
Purchaser -Mr. Khomotso (Our Agents - Theo Boshoff and Amanda Pretorius)
The client was browsing on Private Property and came across this property listed with Amanda and Theo, he enquired and was very happy with what he saw. He did not consider working with other agencies at this point in time. Khomotso mentioned that the service provided was awesome and the entire process was done smoothly. He will recommend Theo and Amanda as well as Lifestyle Property Group. There was an issue with a document from SARS which was delayed for a month, but he believes this is a SARS issue and NGL or Theo and Amanda issue.
Address - 16 Christiaan Street Brackenhurst
Purchaser - Mr Al Van Buuren (Our Agent - Charmaine Venter)
Mr Van Buuren mentioned thar the reason why he used Lifestyle Property Group is because we have a Flippen Good Agent! He cannot remember how he got to use Charmaine but he thinks he bumped into her somehow and she mentioned that she has got a property for him to view. Mr Van Buuren is extremely happy with Charmaine and her service. He mentioned that he absolutely "dislikes" agents but Charmaine made his purchase a breeze as she was always efficient and professional. He is working with 1 more agent from a different Estate Agency, who is handling about 40 of his properties and from now on he will be working with Charmaine as well as the other mentioned agent. He has already asked Charmaine to set him up with another property to buy. Charmaine truly flew the Lifestyle Flag high with how she handled this deal as it was not an easy deal due to the seller not disclosing an estate late in the process somehow which made this transfer take 11 months. "I am surely open doing business with Charmaine as well as Lifestyle Property Group"
Address - 2 Fish Eagle Glenanda
Seller - Mrs, Luelle Nel (Our Agent - Neo Makua
The reason for Mrs Nel to use Lifestyle Property Group was firstly down to 2 Words "Neo Makua" and secondly, a very active company presence on social media pages which allowed me to actually view the Company Profile and our activity in the property market. I did consider other companies however I chose to work with Neo. I am extremely happy with Neo. His impeccable service is a true testament of what service should epitomize. I was very happy from the process of listing my property right up to registration and a huge thank you for making the process seamless. I am very Impressed by the Service provided. I will definitely refer Neo Makua as well as Lifestyle Property Group. It was a true pleasure dealing with a professional and efficient property group who actually listens, who hears their client's needs and delivers promptly without any hassles within a short period of time.
Author: Monique Cosgrave
