Our Client Service Matters!
Category News
Lifestyle Property Group aims high for Client Satisfaction in the most personal way possible. Many companies use automated cards or forms, but we make the personal call.
Feedback from our clients truly empowers positive change in our business, even when it is negative.
Our client's feedback is important, it serves as a guiding resource for the growth of our company, knowing what we are getting right and of course what we are getting wrong is key.
Our client feedback is the way to keep our community at the heart of everything we do. Within the good and the bad, we find gems that make it easier to adjust and adapt to the customer experiences over time.
When it comes to the validation of our business, positive customer feedback holds just as much substance as the revenue we are bringing in. They represent success, customer satisfaction and longevity.
Here are just a few of our Gems:
- Seller - Mr Marius Deysel (Brackenhurst) "I have many estate agents that I could have asked to sell my home, but I chose to give it to Andre Harmse. The sales process from listing my property, leading to the completion of the sale, was a speedy process. I am happy with Andre Harmse as well as Lifestyle Property Group and will recommend Lifestyle to all my friends and family."
- Seller - Mrs Destiny Hall (Brakpan North) "In the beginning I found it hard to put my trust in Giscard Ngwama but after a few discussions, I felt very comfortable, and I felt I can rely on Giscard. Giscard just called me up a few times to assist with selling my properties, he was persistent and assuring. After 3 days of listing one of my properties, I got a call from Giscard, stating he has a buyer, it was hard for me to believe this as I have worked with many agencies, and no one has found any buyers as quick and efficient as Giscard Ngwama for my properties. Giscard is a reliable and very trustworthy sales agent. I will always use Lifestyle Property Group and Giscard Ngwama to sell more of my properties and a recommendation is in order."
- Seller - Amanda Kleynhans(Brackendowns) "I am over the moon happy with Gerhard Botha. Gerhard was very informative and on the ball. I was kept in the loop from day one and there were no issues during the selling process. I will recommend Gerhard and Lifestyle Property Group to my family and friends. Amanda stated in Afrikaans - Uitstekende Diens!! Lifestyle Property Group stood out the most for me and that is the reason for me using Lifestyle."
- Seller - Beauty Phidile Rapuleng (Katlehong) "I am very happy with the service Lifestyle Property Group provided. Cliffton Yende was very professional with good work Ethic. I will definitely recommend Lifestyle to my Family and Friends."
- Seller - Botha Team - Daniel & Susanna Putter (Walkerville Fruit Farms) "I am very happy with the entire process and that I have nothing to complain about. It all happened so fast for us and I was always kept in the loop of any feedback as well as any happenings during the sale process. We received many phone calls as well as many sms'es. Very good service!"
- Purchaser -Thakali William Mlangeni (Mayberry Park) "I was roaming around for properties, I saw Birch street under Lifestyle Property Groups name and liked what he saw. I am very happy with Charmaine Venter and had no issues. I will definitely recommend Charmaine to my family and friends as well as Lifestyle Property Group."
- Purchaser - Mogaswe Naphthalian Ntsoane (Brakpan) "The reason why I used Lifestyle Property Group is because Lifestyle advertised a property that I was interested in. I did not consider other estate agencies. Giscard Ngwama is wonderful, very informative and kept me up to date all the time. Giscard is also a man of his word. During the process from viewing up to registration went very well with no issues. I will definitely recommend Lifestyle Property Group and Giscard."
- Purchaser - Kgothatso Tholakele Anna Baloyi (Unigrey) "I am very happy with Lifestyle's services. I she saw the property I liked on your website and I did not need to deal with any other estate agency. Claudia Mabasa was always friendly, patient and understanding. From viewing up to registration I did not have issues with Lifestyle or Claudia. Claudia did a great job and I will definitely recommend Lifestyle Property Group and most of all Claudia Mabasa."
- Purchaser - Saul Welcome & Betty Nkosi (Raceview) "We are very happy with Lifestyle Property Group's service and Andre Harmse was very helpful. He was on the ball with a good personality will recommend Andre Harmse as well as Lifestyle Property Group."
- Purchaser - Andile Sikhakhane (Moffat View) "I Heard of the successes of Lifestyle Property Group - I am very Happy with Lifestyle's service as well as with Claudia Mabasa. Claudia has been very helpful and always friendly as well as approachable. I really loved Claudia's personality! I will be sending a personal message to your Principal."
Author: Monique Cosgrave
